Punctuality

 Please be on time to your appointment. We value everyone's time. Feel free to arrive 10-15 minutes early. Late arrivals may result in an adjustment of services to keep you in the allotted time frame booked or a forced cancellation that will incur a 100% service fee. This ensures timeliness and respect for all client's time. No shows incur a 100% charge of booked services and future appointments may be cancelled.

Consultations

All new clients MUST complete a consultation prior to booking an appointment to be serviced. All consultations must be paid in full with a valid credit card at the time of booking online and are NON-REFUNDABLE.

Cancellations & Adjustments

All appointments must be cancelled or rescheduled 48 hours prior to the scheduled date and time. Appointments cancelled within 48 hours of the scheduled date and time will incur a 50% cancellation fee of the booked services. Changes to service the day of service will result in the full service charge of the initial scheduled services.

Payments

A valid credit card is required in order to book an appointment online. After services are rendered in the salon, payment can be collected by cash or by a physical swipe of any major credit card.

New Client Prep

All new clients require an in-person or phone consultation prior to booking the initial service appointment. If you have questions regarding scheduling the consultation, contact us at 281-777-6585 (talk or text).

Children & Guests

The salon has limited seating so please do not bring children unless they're being serviced and limit additional guests.